How to Order
Ordering from woodlaser.sk is simple. Follow these steps to purchase a finished product or order a personalised item made especially for you.
1. Choose a Product
Browse our categories and select the product you would like to order. Detailed information about the material, size, finish and available customisation options can be found on each product page.
2. Select the Available Options
Choose the required size, type of wood, colour, design or other available options. Some products can be made to measure according to your requirements.
3. Enter Your Personalisation Details
If you would like engraving, enter the exact name, date, dedication or other text in the order note. Please check all spelling, numbers and dates carefully before submitting your order.
If your order requires a photograph, logo or custom design, send the file to gravirs.com@gmail.com and include your order number.
4. Add the Product to Your Cart
Click the button to add the product to your shopping cart. You can then continue shopping or proceed directly to checkout.
5. Complete Your Order
Enter your contact and delivery details, select one of the available delivery and payment methods and check your entire order carefully. To complete the purchase, confirm and submit the order.
6. Order Confirmation and Production
After submitting your order, you will receive a confirmation by email. If additional information is required for a personalised or custom-made product, we will contact you before production begins.
The production time depends on the selected product, its size and the complexity of the requested customisation.
7. Dispatch and Delivery
Once your order is ready, it will be dispatched using the delivery method selected during checkout. Delivery time depends on the destination and the selected carrier.
Important Information About Custom-Made Products
Products made according to your specifications or personalised with engraving cannot be returned without giving a reason. This restriction does not affect your right to submit a claim if the product is defective, damaged or does not correspond to the confirmed order.
Wood is a natural material. Its grain, colour and texture may vary slightly, making every product unique.
Do You Need Help?
If you cannot find the required size, design or product, please contact us. We will be happy to discuss the available options and prepare a product according to your requirements.
Email: gravirs.com@gmail.com
Telephone: +421 918 546 265
